Frequently Asked Questions


What is Compounding?
Compounding is the process of creating customized pharmaceutical preparations to better meet the individual needs of a human or animal patient when their needs are not met by mass-produced, commercially available drugs

What makes a compounding pharmacy different from a regular pharmacy?
Regular pharmacies dispense mass-produced medications; we prepare each medication in our laboratory. We work closely with physicians, caregivers, and patients to ensure that we formulate a specific medicine tailored to each patient’s needs and therapeutic goals

Can you fill a prescription for any state?
No, Rx Express Compounding Pharmacy is only licensed to fill and prescriptions within the state of Florida

Why would someone need compounded medications?
There are several reasons someone might require compounded medications. The dose you need may not be produced commercially, you may need an alternate method of delivery, the medication or hormone may not be available commercially or you may be allergic to certain dyes, binders or preservatives in available “off the shelf” medications

Are all compounding pharmacies alike?
No, Rx Express Compounding Pharmacy is a PCAB Accredited pharmacy. Our staff is trained in proper gowning, aseptic techniques and USP guidelines. We purchase only high-grade chemicals from FDA approved suppliers and we obtain certificates of analysis for all formula ingredients. We perform pH testing and verify the potency of compounds


Do I need a prescription for custom made compounded drugs?
Yes, a valid patient-specific prescription is required from a licensed provider

Does Rx Express Compounding Pharmacy accept insurance?
No, based on our experience, insurance rarely covers compounded medications.  We will, however, provide claim forms for you to submit to your insurance provider so that the medication cost can be applied to your healthcare deductible.  Additionally, you can use your FSA or HSA accounts to cover the cost of compounded medications.

Do you accept Flexible Spending Account (FSA) or Health Savings Account (HSA) cards?
Yes, Rx Express Compounding Pharmacy is happy to accept FSA & HSA cards

How long does it take for my prescription to be ready?
The time to fill/make each individual prescription varies. We recommend you get the prescription to us in advance so that we can ensure your medicine is ready when you come to pick it up. Most formulations are ready within 48 hours

How do I refill my prescriptions with Rx Express Compounding Pharmacy?
Prescriptions can be refilled on our website using our quick refill page

Can you mail my medications to me?
Yes, we are happy to mail your medication for convenience

How can I get my prescription transferred to Rx Express Compounding Pharmacy?
One of our pharmacists would be more than happy to call your doctor or the pharmacy where your prescription is to have it transferred to us

Can any doctor use your pharmacy to fill my prescription?
Yes, if you change doctors, you may request that the new group send your prescription to us


How do I place an order with Rx Express Compounding Pharmacy?
New prescriptions can be requested by physicians and veterinarians by phone (813) 948-4321, fax (813) 948-1889 or via e-scribe

How do I write a prescription for a compounded medicine for my patient?
To order a compounded medication for your patient, we need the following information

  1. Name of the active ingredient(s)
  2. Strength of the active ingredient (mg, mg/mL, %)
  3. Dosage form (solution, transdermal cream, suppository)
  4. Quantity to dispense
  5. Directions for use

Should you need assistance with any of these steps, contact our pharmacy at (813) 948-4321 or email us at and our pharmacists would be happy to assist you