Notice of Privacy Practices: Rx Express Compounding Pharmacy

Effective Date: July 17, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Your Privacy

At Rx Express Compounding Pharmacy, we understand that your health information is personal. We are committed to protecting the privacy and security of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We are required by law to maintain the privacy of your PHI and to provide you with notice of our legal duties and privacy practices.

How We Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

Treatment: We use your information to prepare, dispense, and deliver your compounded medications. We may share information with your prescribing physician or other healthcare providers involved in your care.
Payment: We use your information to process insurance claims, verify coverage, and collect payment for the services and products we provide.
Healthcare Operations: We use your information for internal business activities, such as quality assurance, pharmacy business management, regulatory compliance, and administrative tasks.

Your Rights Regarding Your Health Information

You have the following rights concerning your PHI:

Right to Inspect and Copy: You have the right to request a copy of the health and billing records we maintain about you.
Right to Amend: If you believe that the information we have about you is incorrect or incomplete, you may request an amendment.
Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures of your health information that we have made.
Right to Request Restrictions: You may request that we limit the use or disclosure of your information for treatment, payment, or operations. Please note that we are not always required to agree to these requests.
Right to Request Confidential Communications: You have the right to request that we communicate with you in a specific manner or at a specific location (e.g., calling a different phone number or sending mail to a different address).

Security Measures

We implement robust physical, administrative, and technical safeguards to protect your data from unauthorized access, use, or disclosure. These measures include secure electronic records management, restricted access to pharmacy areas, and mandatory staff training on privacy protocols.

Complaints

If you believe your privacy rights have been violated, you may file a formal complaint with us by contacting our office directly. We are committed to resolving your concerns promptly and will not retaliate against you for filing a complaint. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services (HHS).